Our number one goal is to guarantee your complete satisfaction of our product.

GENERAL ORDERING INFO

Please use the PayPal portal on the Home page or the Order Game page to process your order. If you do have difficulties ordering that way, we can process your order via the phone. Go to the "Contact" page to order via phone.

Once we have received your request, a confirmation email will be sent to you. All orders will be shipped within 1-3 business days. No orders will be shipped out until full payment has been made.

Sorry we can no longer accept personal or business checks for purchase!!

- We accept PayPal, MasterCard, AMEX, VISA, Discover
- Please allow 1 to 3 weeks for delivery
- Prices subject to change without prior notification
- Pricing as indicated on this site supercedes any pricing previously published in catalogs or other websites
- We no longer accept personal or business checks

SHIPPING COSTS

For orders purchased with credit card, we can only ship to the address of the card holder, therefore the billing address must be the same as the shipping address.

On almost all continental US orders, our shipping and handling charge is a flat rate of $9.05. Rates will vary depending on your location/zip code.

Orders from outside the continental U.S. will shipped by a method allowed by the receiving country at the best price we can arrange as one of  your shipping options.  Customers have the option to choose different  delivery methods each priced directly by the provider of the delivey service.  Not all services offered provide insurance protection.  If  you choose a low rate shipment to your Country it mostly likely DOES NOT provided for insurance protection and your are soley, expressly, and completely responsible for all uninsured shipments that are lost or damanged in shipment! 

ALL CUSTOMERS FROM OUTSIDE THE U.S. ARE RESPONSIBLE FOR PAYING ALL  DUTIES, TARRIFFS, TAXES, BROKERS FEES, CURRIER FEES AND ANY ADDITIONAL DELIVERY SERVICE ADD-ON FEES ASSIGNED ONCE PACKAGE IS RECEIVED BY DESTINATION CUSTOMS AND IN-COUNTRY DELIVERY SERVICE.

RETURN POLICY

All sales are final. Game sets damaged during shipping will be replaced free of charge with proof of purchase. Game sets must be returned before replacements are shipped out.

SHIP RETURNS TO:

Shot Pong Games
Attn: Returns Dept
724 Montauk Hwy
Bayport, NY 11705